Call Centre

Your main benefit

Through the 1bank call centre you can carry out your banking transactions wherever you are. It’s quick and easy. Take advantage of the reduced and/or free charges for transactions when compared to those at our bank branches.

To access Phone Banking

Phone banking for individuals and businesses:

  • 800 00 800
  • +357 22 128000 from abroad

You can access our Customer Service Agents from Monday to Friday between 07:45 and 20:00, Saturday and Sunday 8:30 until 20:00.

For phone banking you need your User ID and Passcode, which you can obtain:

  • by filling in the online application form (only for individuals).
  • from any of our branches.
  • by calling 800 00 800 or +357 22 128000 from abroad (for individuals only).
  • if you represend legal entities (such as companies, cooperatives, commercial brands etc) you can obtain the necessary documents from your branch or print them from our website.

For transfers and payments to third parties you need to obtain either one of the two Digipass (SMS Digipass or Digipass APP) to ensure the security of your transactions.


Online Application Form Meet Online Banking today, by filling in the online application form! Apply
SMS Digipass & Digipass App 1bank’s new Digipass for convenience and enhanced security More
Forgot your logon credentials? More
Need more information?
  • 800 00 800
  • Calling from abroad +357-22128000
  • Service hours
  • Monday to Friday, 07:45 until 20:00
  • Saturday and Sunday 8:30 until 20:00